Customer support

Intryc

Website
Founded 2023Origin source ↗Checked 2026-09-15

Overview

Enterprises have millions of customer interactions every year but are only able to monitor less than 2-5% of those. The rest 95% is unmonitored risk across compliance, customer experience, product defects, and agent performance. With AI agents widely deployed across customer support organisations this problem increases exponentially. Every company needs a unified layer that allows them to monitor and govern all customer interactions with customer support teams, humans and AI. Intryc is building this layer.

Company description As recorded 2026-11-08
LinkedIn About
Customer supportAnalyticsBusinessesEnterpriseSubscription

Customers & use cases

Trusted by world-class teams who are obsessed with their customers’ experience

Source-reported As recorded 2026-10-02

Founders & team

Previously Sentify

Company history As recorded 2026-11-08

Alex Marantelos

Founder/CEO

Co-founder and CEO of Intryc. Previously led Customer Success in Northern Europe for Confluent, overseeing $40M+ in ARR across strategic customers. Worked closely with Confluent's executive team to define everything that touches landing, onboarding, expanding, and renewing customers. Before that, first Enterprise Customer Success Manager in EMEA for Navan (fka TripActions) establishing the EMEA first team and presence.

LinkedIn X
Founder profile As recorded 2026-09-15

Dimitrios Ilias

Founder/CTO

Co-founder and CTO at Intryc. Built the first core banking platform at Revolut; contributed to NLU projects at Alexa/Amazon and AR projects at Meta/Instagram.

LinkedIn
Founder profile As recorded 2026-09-15

George Pastakas

Founder/CPO

Co-founder and CPO of Intryc. Previously, #1 employee at Pledge (data science and engineering), led fraud detection at Revolut (ML models, algorithms and operations).

LinkedIn X
Founder profile As recorded 2026-09-15
14team members reported
Source-reported As recorded 2026-09-15

Founded 2023 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Operating · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.

Company website: home Checked 2026-11-06

Trusted by world-class teams who are obsessed with their customers’ experience

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year
startup.observe Directory coverage · Sources & method