Customer support

Akkari

Website
Founded 2026Origin source ↗Checked 2026-09-15

Overview

Akkari runs the operational work from the first sales call through expansion. It captures and stays on top of every commitment, issue, request and opportunity across customer channels (Slack, calls, meetings, email, Discord, etc.) then drives each loop to resolution - our wedge toward building the AI execution system for companies.

We are 2x YC founders who scaled OrderAhead (acquired by Square) to millions of users and BLADE to $1.2B+ in monthly trading volume.

Company description As recorded 2026-11-08
Customer supportAI agentBusinessesMid marketSubscription

Founders & team

Previously Akkari, Autonomous Customer Operations

Company history As recorded 2026-11-08

Jeffrey Byun

Founder/CEO

2x YC founder (W11, P26), CEO of Akkari, and former bond trader. Previously scaled OrderAhead (acq by Square) to millions of users and BLADE to $1.2B+ in monthly trading volume.

LinkedIn X
Founder profile As recorded 2026-09-15

Henry A. Lee

Founder

Co-founder at Akkari; 2x YC; Stanford CS. Built OrderAhead (W11, acq by Square) to millions of users and thousands of merchants, then scaled BLADE, a crypto derivatives exchange to >$1.2B monthly trading volume.

LinkedIn
Founder profile As recorded 2026-09-15

Michael Moore

Founder

Co-founder at Akkari. Previously COO at PlayVision and CRO at OrderAhead (acquired by Square) - where I managed a 50-person GTM team and 2,500 contractors.

LinkedIn X
Founder profile As recorded 2026-09-15
5team members reported
Source-reported As recorded 2026-09-15

Founded 2026 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The retained text does not establish product availability or customer use.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year
startup.observe Directory coverage · Sources & method