Customer support

Berry

Website

Berry is the AI Renewal Agent for B2B SaaS. We help you retain and grow long-tail revenue while cutting labor costs. Your long-tail customers are too costly for dedicated rep coverage, but their collective revenue is too valuable to ignore. Berry fully manages your long tail, freeing your reps to grow top accounts. It drives value realization

Founded 2023Origin source ↗Checked 2026-09-15

Overview

Berry is the AI Renewal Agent for B2B SaaS. We help you retain and grow long-tail revenue while cutting labor costs.

Your long-tail customers are too costly for dedicated rep coverage, but their collective revenue is too valuable to ignore.

Berry fully manages your long tail, freeing your reps to grow top accounts. It drives value realization, closes renewals, and unlocks cross-sells and upsells. From proactive outreach to commercial negotiation, it engages your customers across channels and languages, 24/7.

Built for revenue and CS leaders who want higher NRR at a lower cost to serve.

Company description As recorded 2026-11-08

Founders & team

Ann Chan

Founder

Ann Chan is the Co-founder & CPO of Berry. Prior to Berry, Ann drove Facebook’s user growth and was one of the first PMs that helped launched Meta's first smart AR glasses. She previously co-founded a grocery e-commerce startup and started her career as a UX designer. Originally from Hong Kong, Ann studied Economics at University College London, before moving to the bay area.

Founder profile As recorded 2026-09-15
8team members reported
Source-reported As recorded 2026-09-15

Founded 2023 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The retained text does not establish product availability or customer use.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year