Customer support

MosaicVoice

Website
Founded 2020Origin source ↗Checked 2026-09-15

Overview

MosaicVoice makes it easy for call centers to automate their Quality Assurance function. Our software listens to customer conversations in real-time and identifies and alerts agents and managers to any compliance violations as they happen

Company description As recorded 2026-11-08

Founders & team

Julian McCarty

Founder

I've spent my career at the intersection of analytics and the call center. After studying math at Berkeley, I spent 4 years as a consultant, advising some of the world's largest call centers on operational optimization. After business school at Stanford, I spent 7 years as an Investment Banker covering the call center software landscape. Now, as CEO and Co-founder of MosaicVoice, my team and I are working to empower call centers and their employees with the use of Conversational Intelligence.

Founder profile As recorded 2026-09-15
4team members reported
Source-reported As recorded 2026-09-15

Founded 2020 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Oakland, CA, USA; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Launched · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The company website offers product access through a trial, free start, app download, purchase, or onboarding with existing-account login. Customer adoption is not established by this evidence.

Company website: home Checked 2026-09-23

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Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearrecent publishing observed