We also offer deep integrations with platforms like Zendesk to help you analyze thousands of tickets per month automatically.
Source-reported As recorded 2026-09-23
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Customer support
Keatext
Overview
Developer of an AI-powered text analytics platform designed to synthesize feedback from multiple channels to produce insights delivered on one comprehensive dashboard. The company's platform uses deep learning applied to natural language processing to unlock the meaning behind volumes of text customer feedback by identifying topics that show up and interpret the sentiment and intent behind the comments, enabling clients to dive into the data and find key insights.
Company description As recorded 2026-09-20
Product & workflow
Customers & use cases
Keatext is currently used by over Customer-centric businesses — including global leaders like Intuit, Lenovo, and Hilton — to understand end-to-end customer journeys and improve retention at scale.
Source-reported As recorded 2026-09-23
News & product activity
Cohort membership
500 Global 20172017
Original evidence ↗Sources & observations
Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedCanada
Pricing evidenceA pricing page was detected
Maturity: Not assessed · 3 of 6 areas documented
Source-based assessment · automated evidence rules
The retained text does not establish product availability or customer use.
Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
- Product overviewSource description Checked 2026-11-11
- Product visualsNot documented
- Founders & originsNot documented
- Business model & pricingPricing page detected on company website; plans not reviewed Checked 2026-11-11
- Funding & ownershipNot documented
- Dated milestonesDated source activity: 2017 (year only)
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelpricing page observed
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