Connect your ticketing system, store and other tools such as logistics, warehouse, subscriptions and custom API.
Source-reported As recorded 2026-10-20
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Customer support
Minimal AI
Overview
Minimal AI makes it easy for e-commerce brands to build and manage AI support teams that resolve 90%+ of tickets while increasing revenue.
Company description As recorded 2026-11-08
Product & workflow
Founders & team
Previously Minimal AI, Minimal AI, Inc.
Company history As recorded 2026-11-08
Niek Hogenboom
Founder/CEONiek is the Co-Founder and CEO of Minimal AI He started his first business at the age of 16, selling and importing custom suits from his parents' house and sold the business 3 years later. After graduating from Aerospace Engineering at Delft University of Technology, he spent a year leading the most successful solar racing team in the world and grew his startup SitRight to $2M+ revenue during covid. Later he did his master's research at the University of Oxford before founding Minimal AI
Founder profile As recorded 2026-09-15
Titus Ex
Founder/CTOTitus is the Co-Founder and CTO of Minimal AI He previously worked as a data scientist / machine learning engineer at Uber and Soda, a Point-Nine backed data quality startup in Amsterdam. Titus holds an MSc in Applied Math and has been working on AI since 2018.
Founder profile As recorded 2026-09-15
3team members reported
Source-reported As recorded 2026-09-15
Founded 2024 · Source
News & product activity
Cohort membership
Summer 2025Summer 2025
Original evidence ↗Sources & observations
Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedAmsterdam, NH, Netherlands
Pricing evidenceA pricing page was detected
Maturity: Not assessed · 4 of 6 areas documented
Source-based assessment · automated evidence rules
The retained text does not establish product availability or customer use.
Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
- Product overviewSource description Checked 2026-11-11
- Product visualsNot documented
- Founders & originsTeam information
- Business model & pricingPricing page detected on company website; plans not reviewed Checked 2026-11-11
- Funding & ownershipNot documented
- Dated milestonesDated source activity: 2025 Q3 (quarter only)
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observed
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