Customer support

Phonely

Website

Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both ch

Founded 2023Origin source ↗Checked 2026-09-15

Overview

Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries.

Company description As recorded 2026-11-08
LinkedIn Pricing About
Customer supportAI agentBusinessesMid marketUsage & volume pricing

Pricing

Founders & team

Will Bodewes

Founder/CEO

Will Bodewes is the co-founder and CEO of Phonely. Prior to starting Phonely, he was pursuing a PhD at the University of Melbourne researching applied artificial intelligence applications. Before that, he founded an audio-tech startup that garnished celebrity engagement from Chance the Rapper, the band ASIA and more. During college, he competed in the NCAA's for XC skiing, and was one of the top ultra-endurance cyclists in the world.

LinkedIn
Founder profile As recorded 2026-09-15

Nisal Ranasinghe

Founder/CTO

Nisal is the Co-founder and CTO of Phonely. With a background in Electronic and Telecommunications Engineering, he worked as a senior engineer in the AI team of a major telecommunications company for nearly three years, where he led projects on advanced AI solutions. Nisal then pursued a PhD at the University of Melbourne, focusing on explainable AI and AI for healthcare.

LinkedIn
Founder profile As recorded 2026-09-15
10team members reported
Source-reported As recorded 2026-09-15

Founded 2023 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedNot documented
Pricing evidenceA pricing page was detected
Maturity: Not assessed · 4 of 6 areas documented

Source-based assessment · automated evidence rules

The retained text does not establish product availability or customer use.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observedrecent publishing observed
startup.observe Directory coverage · Sources & method