Customer support

Risotto

Website

Want to apply AI to your IT Helpdesk queue? Risotto helps you grant software access, limit access/permission grants by time, serve knowledge, and get approvals from people like managers. All using natural language directly in chat (AKA "ChatOps") IT teams spend too much time manually provisioning software and answering the same question repeated

Founded 2023Origin source ↗Checked 2026-09-15

Overview

Want to apply AI to your IT Helpdesk queue? Risotto helps you grant software access, limit access/permission grants by time, serve knowledge, and get approvals from people like managers. All using natural language directly in chat (AKA "ChatOps")

IT teams spend too much time manually provisioning software and answering the same question repeatedly. We help them improve resolution times, reduce SaaS spend, and enhance security with 24/7 automated software access and IT support. Check us out at: https://www.tryrisotto.com

Company description As recorded 2026-11-08
LinkedIn Pricing
Customer supportAI agentBusinessesMid marketSubscription

Product & workflow

Automate up to 60% of internal service issues with an AI agent that understands context, not just keywords.

Source-reported As recorded 2026-10-25

Customers & use cases

Risotto is an AI help desk for IT teams with cross-department functionality, IAM automations, Slack ticketing, and automatic knowledge management.

Source-reported As recorded 2026-10-25

Founders & team

Previously IntelliServe, OttoHelm

Company history As recorded 2026-11-08

Aron Solberg

Founder

Aron is the founder and CEO of Risotto. When not working on his company he enjoys getting outdoors at every opportunity including hiking, skiing, and sailing.

LinkedIn
Founder profile As recorded 2026-09-15

Chris Paul

Founder

CTO and co-founder of Risotto. Formerly engineer and lead at HelloSign (YC11), interviewing.io, and Square.

LinkedIn
Founder profile As recorded 2026-09-15
3team members reported
Source-reported As recorded 2026-09-15

Founded 2023 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceA pricing page was detected
Maturity: Operating · 4 of 6 areas documented

Source-based assessment · automated evidence rules

The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.

Company website: home Checked 2026-10-25

Trusted by lean support teams with big hearts (and bigger ticket queues).

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observedrecent publishing observed
startup.observe Directory coverage · Sources & method