Customer support

Frigade

Website
Founded 2022Origin source ↗Checked 2026-10-24

Overview

Frigade AI is an in-app assistant that intelligently guides and onboards your users through your product. Our agent learns your product's interface, gives contextual guidance that adapts to each user, and takes actions directly on your users' behalf.

Learn more at Frigade.com

Company description As recorded 2026-11-08
LinkedIn GitHub About
Customer supportCopilot & assistantBusinessesMid marketSubscription

Product & workflow

Frigade learns your product by using it, so it can answer, walk the workflow live, or just do it.

Source-reported As recorded 2026-09-16

Founders & team

Previously Ombord

Company history As recorded 2026-11-08

Eric Brownrout

Founder

Eric is the co-founder and CEO of Frigade. Before founding Frigade, Eric co-founded Perform, a mobile app to help runners reach their goals through a combination of AI and 1:1 human coaching. Prior to that, he worked in product management at Digit where he helped launch an AI-powered mobile banking app and at LinkedIn where he managed an intelligent communications platform for notifications and email.

LinkedIn
Founder profile As recorded 2026-10-24

Christian Mathiesen

Founder

Christian is the co-founder and CTO of Frigade. Before founding Frigade, Christian co-founded Perform, a platform to help runners reach their goals through a combination of AI and 1:1 human coaching. Prior to that, he worked in engineering at LinkedIn where he helped launch LinkedIn's Skills-based hiring products and LinkedIn's Hiring Platform.

LinkedIn
Founder profile As recorded 2026-10-24
4team members reported
Source-reported As recorded 2026-10-24

Founded 2022 · Source

News & product activity

Sources & observations

Hacker News · Product Hunt · Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA
Pricing evidenceA pricing page was detected
Maturity: Launched · 4 of 6 areas documented

Source-based assessment · automated evidence rules

The company website offers product access through a trial, free start, app download, purchase, or onboarding with existing-account login. Customer adoption is not established by this evidence.

Company website: home Checked 2026-09-16 · Company website: home Checked 2026-09-16

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Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observedrecent publishing observeddated product or funding activity
startup.observe Directory coverage · Sources & method