Customer support

OpenSight

Website
Founded 2022Origin source ↗Checked 2026-10-22

Overview

OpenSight helps companies quickly scale up their support function and resolve customers' questions much faster. With the latest advancement in LLMs, OpenSight offers accurate answers and action resolution paths resolving >70% of inbound customer inquiries.

Company description As recorded 2026-11-08

Founders & team

Previously FastFile

Company history As recorded 2026-11-08

Ruoni Wang

Founder/CEO

Full-stack engineer with a strong product mind. Prior to OpenSight, Ruoni built several AI/ML applications at Meta AI and is a patent author in Natural Language Processing. Now engineering @ Anima (YC W21).

Founder profile As recorded 2026-10-22

Jeff Huang

Founder/CTO

Former CTO @ Lunaris Trading, Volatility Strategies and Arbitrage Team Lead @ Akuna Capital

Founder profile As recorded 2026-10-22

Victoria Wan

Founder/COO

In my previous life, I worked in strategic finance for startups and public companies before becoming the first marketing hire at Pry Financials YC W21 (Acquired by Brex). Currently living in TX with my husband and our 2 Shiba Inu’s and our son.

Founder profile As recorded 2026-10-22
3team members reported
Source-reported As recorded 2026-10-22

Founded 2022 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite unreachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Sunnyvale, CA, USA; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The source reports an inactive or acquired company; current product identity needs review.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationdescriptive evidenceclassified market and modelsourced peoplesourced founding year