Trusted by teams where compliance is non-negotiable
Source-reported As recorded 2026-09-23
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Customer support
Fini
Overview
Fini builds AI agents that autonomously resolve up to 80% of customer support tickets for enterprises specially in Fintech, E-commerce, Gaming and Fitness tech.
Our agents understand complex workflows, take real actions (like refunds or KYC checks), and improve in real-time. Built on a proprietary knowledge engine, our agents deliver 98%+ accuracy and integrate deeply with tools like Zendesk, Salesforce, and internal APIs.
Enterprises like Bitdefender and Training Peaks use Fini to slash support costs by 50% while boosting CSAT by 10%.
Company description As recorded 2026-11-08
Customers & use cases
Founders & team
Deepak Singla
FounderDeepak Singla is the co-founder of Fini. Deepak leads Fini’s product strategy, and the mission to automate customer interactions for tech companies around the world. Originally from India, Deepak graduated from IIT Delhi where he received a Bachelor degree in Mechanical Engineering, and a minor degree in Business Management
Founder profile As recorded 2026-09-15
Hakim K
FounderHakim is leading tech at Fini. Hakim has a background in software engineering and analytics across 4+ organizations and 10+ years of experience. Most recently at Uber, Hakim met Deepak. Originally from Sweden, Hakim graduated from École Polytechnique with a master's degree in Engineering Mathematics.
Founder profile As recorded 2026-09-15
14team members reported
Source-reported As recorded 2026-09-15
Founded 2022 · Source
News & product activity
Cohort membership
Summer 2022Summer 2022
Original evidence ↗Sources & observations
Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedAmsterdam, NH, Netherlands
Pricing evidenceA pricing page was detected
Maturity: Operating · 4 of 6 areas documented
Source-based assessment · automated evidence rules
The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.
Company website: home Checked 2026-09-23
Trusted by teams where compliance is non-negotiable
Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
- Product overviewSource description Checked 2026-11-11
- Product visualsNot documented
- Founders & originsTeam information
- Business model & pricingPricing page detected on company website; plans not reviewed Checked 2026-11-11
- Funding & ownershipNot documented
- Dated milestonesDated source activity: 2022 Q3 (quarter only)
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observed
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