Customer support

Chatwoot

Website
Founded 2020Origin source ↗Checked 2026-09-15

Overview

Chatwoot is an AI-powered customer support platform that enables businesses to deliver exceptional support experiences. Built as a modern, open-source, and self-hosted alternative to tools like Intercom and Zendesk, Chatwoot brings all your customer conversations into one place. You can connect email, website live chat, social media accounts, WhatsApp, and more, making it easy to manage every interaction from a single, unified platform.

Company description As recorded 2026-11-08

Founders & team

12team members reported
Source-reported As recorded 2026-09-15

Founded 2020 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceA pricing page was detected
Maturity: Operating · 4 of 6 areas documented

Source-based assessment · automated evidence rules

The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.

Company website: home Checked 2026-09-16

Trusted by 15,000+ businesses

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observed