Customer support

Cohere

Website
Founded 2020Origin source ↗Checked 2026-09-15

Overview

Cohere resolves 40-70% of support requests using AI, over all channels, within just a few days.

Company description As recorded 2026-11-08

Customers & use cases

Cohere helps CX teams resolve tickets faster while reducing costs, resulting in happier agents and satisfied customers.

Source-reported As recorded 2026-09-16

Founders & team

Previously Manted, Caldera

Company history As recorded 2026-11-08
7team members reported
Source-reported As recorded 2026-09-15

Founded 2020 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedNew York City, NY, USA; New York, NY, USA
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The source reports an inactive or acquired company; current product identity needs review.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year