Cohere helps CX teams resolve tickets faster while reducing costs, resulting in happier agents and satisfied customers.
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Customer support

Cohere
Overview
Cohere resolves 40-70% of support requests using AI, over all channels, within just a few days.
Company description As recorded 2026-11-08
Customers & use cases
Source-reported As recorded 2026-09-16
Founders & team
Previously Manted, Caldera
Company history As recorded 2026-11-08
Yunyu Lin
FounderFounder profile As recorded 2026-09-15
Rahul Sengottuvelu
FounderFounder profile As recorded 2026-09-15
7team members reported
Source-reported As recorded 2026-09-15
Founded 2020 · Source
News & product activity
Cohort membership
Summer 2020Summer 2020
Original evidence ↗Sources & observations
Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedNew York City, NY, USA; New York, NY, USA
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented
Source-based assessment · automated evidence rules
The source reports an inactive or acquired company; current product identity needs review.
Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
- Product overviewSource description Checked 2026-11-11
- Product visualsNot documented
- Founders & originsTeam information
- Business model & pricingNot documented
- Funding & ownershipNot documented
- Dated milestonesDated source activity: 2020 Q3 (quarter only)
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year





