Food & hospitality

Explorex

Website
Founded 2020Origin source ↗Checked 2026-09-15

Overview

Explorex — The Memory Layer for Physical Commerce

~90% of Indian retail happens in person, yet offline venues have no memory of their customers. Restaurants run on disconnected tools, and every visit ends with zero data captured. Explorex fixes this by owning both sides of the dining transaction.

At the center is Elite, our consumer app that is redefining how people dine out. Diners see live table availability, browse dynamic menus, order, and self-checkout instantly — no waiting, no interruptions. Behind it sits our infrastructure stack: Bridge OS (the full-stack restaurant operating system), Clyro (WhatsApp-native CRM), and ReserveX — all feeding a single behavioral data layer.

That data layer is what makes Explorex fundamentally different. Delivery platforms only see orders. We capture real-world, in-venue behavior — what people order, how long they stay, how groups behave, how menus perform, how experiences shape spending. Because we operate the restaurant OS and the consumer touchpoint, this data is irreplicable.

We're now building Elara, an AI dining concierge that turns this data into real-time decision-making — factoring intent, context, availability, and historical behavior. This moves us beyond discovery into becoming the intelligence layer for offline commerce.

Today, Explorex powers 250+ partner restaurants and 3M+ diners across Bangalore and Hyderabad, processing 8M+ transactions annually (18M+ lifetime), and operates at breakeven.

Explorex is not a SaaS tool — it is the infrastructure layer for offline dining, with AI and consumer experience at its core. Think Shopify for restaurants, on its way to becoming the UPI of restaurant operations.

Company description As recorded 2026-11-08

Founders & team

Previously Eatable, Explorex (Formerly Eatable)

Company history As recorded 2026-11-08

Mainak Sarkar

Founder

Hardcore product guy with core focus on UX and Practicality. Leading Explorex - A company that aims to revolutionise the dining out industry through tech. We at Explorex are building a full-stack solution for the 30 million+ restaurants in India, by solving order management, operations management, online delivery, payment processing, reports & analytics, and guest identification and re-engagement all using one system!

Founder profile As recorded 2026-09-15
25team members reported
Source-reported As recorded 2026-09-15

Founded 2020 · Source

Origins

Pritam and I met at IIT Kharagpur and became close friends long before we became co-founders. What pulled us into building together was a shared frustration: the biggest problems around us weren't hidden — they were so normalized that nobody saw them anymore. Dining out was the perfect example. Waving down staff to order, waiting for the bill, restaurants running on disconnected tools with zero memory of their customers — everyone had accepted this as just "how restaurants work." We couldn't unsee it. The entire offline dining experience was broken, and because it had always been broken, no one was fixing it. We decided to become founders because these status-quo problems don't get solved by incumbents — they require someone naive enough to question the default. That conviction became Explorex.

Founder account As recorded 2026-09-15

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedBengaluru, KA, India
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The retained text does not establish product availability or customer use.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year