Customer support

Percept.AI

Website

Overview

Artificial intelligence for modernized customer support. We provide end-to-end AI-powered solutions for business to connect with and support their customers. By leveraging the state of art deep learning and natural language processing technology, we make the customer support teams more intelligent and efficient.

Company description As recorded 2026-11-08

Founders & team

Previously Buddy AI Inc., Buddy AI

Company history As recorded 2026-11-08

Joe (Zhou) Sha

Founder/CEO

CEO/cofounder @ Percept.AI (sold to Atlassian), Product leader, Advisor and angel investor, Ex-googler

Founder profile As recorded 2026-09-15
7team members reported
Source-reported As recorded 2026-09-15

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite unreachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Sunnyvale, CA, USA
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The source reports an inactive or acquired company; current product identity needs review.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationdescriptive evidenceclassified market and modelsourced people