Fintech payments

Upgraded

Website
Founded 2016Origin source ↗Checked 2026-09-15

Overview

Upgraded helps retailers and carriers sell devices on subscription. Subscribers pay monthly and can upgrade anytime. Smartphones, laptops, tablets and more.

Creating and managing these programs involves lender integrations, residual value management and building great software — resellers don’t know how to do this.

Upgraded provides the infrastructure to launch immediately, keep customers loyal and cut replacement cycles in half. Device financing is a $541B market globally. US carrier financing grew from $13B to $51B in the last four years.

Upgraded partners include Apple, Dixons/Elkjøp, MediaMarkt and Vodafone. Upgraded was founded in 2016. Investors include Y Combinator and GRIL Ventures.

Upgraded is led by CEO/Cofounder John Erik Metcalf and CTO/Cofounder Ziad Sawalha.

Company description As recorded 2026-11-08

Product & workflow

Their service allows me to upgrade my MacBook every two years at an unbeatable 0% APR, which is incredibly budget-friendly ...

Source-reported As recorded 2026-09-23

Founders & team

Hendrik Roosna

Founder

Founder of Upgraded and Fairown Finance (www.fairown.com). Demystifying subscription economy.

Founder profile As recorded 2026-09-15
13team members reported
Source-reported As recorded 2026-09-15

Founded 2016 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Not assessed · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The retained text does not establish product availability or customer use.

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year