Travel

AirHelp

Website
Founded 2013Origin source ↗Checked 2026-09-15

Overview

We help get compensation for air passengers that have experienced delayed, cancelled, and overbooked flights. We make the claim process much faster, easier and less painfull because the airlines won't.

We love new challenges! As a start-up, we’ve been through it all and thanks to this our AirHelpers have developed the skills to deal with it all, and more, all while remaining passionate about what we do – helping ordinary people – as flight delays can happen to anyone.

What helps us continuously develop, is our combination of talent, passion and persistance.

What makes us different?

Every single one of our employees can make an impact on the future of AirHelp – come up with an innovative idea – and we’ll help you implement it at AirHelp. This is an experience you can gain in very few places!

If you’re looking to develop new skills, make an impact on not only global business, but ordinary, everyday travellers, and take risks developing and implementing new projects – what are you waiting for? Come join us today!

With a variety of departments to choose from: tech, product, legal, finance, human resources, customer service (and the list goes on!) - you don’t have to narrow your horizons, just take your pick. Pick what you’ve got a knack for, and most importantly, what you enjoy!

AirHelp. We're here to help!

Company description As recorded 2026-11-08

Founders & team

Henrik Zillmer

Founder

Henrik Zillmer is a serial entrepreneur, former Rocket Internet executive and founder of AirHelp and ROOM to mention a few. Henrik has founded more than ten startups’ within insurance, travel, software and e-commerce. At Rocket Internet Henrik launched one of Asia’s largest e-commerce businesses Zalora in eight different countries and took the company from 5 to 2,000 employees in less than one year. Henrik is currently chairman of AirHelp and continues to be active in Y Combinator as an advisor.

Founder profile As recorded 2026-09-15
350team members reported
Source-reported As recorded 2026-09-15

Founded 2013 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthverified profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedLisbon, Lisbon, Portugal; Remote
Pricing evidenceNo pricing page confirmed
Maturity: Launched · 3 of 6 areas documented

Source-based assessment · automated evidence rules

The company website offers product access through a trial, free start, app download, purchase, or onboarding with existing-account login. Customer adoption is not established by this evidence.

Company website: home Checked 2026-09-23

Download our app

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding year