Trusted by 12,000+ businesses since 2009 · ★ 4.3/5 on G2 · ★ 4.5/5 on Capterra
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Olark
Overview
Built for the marketer doing five jobs at once. Easily install an Olark AI agent to answer questions, qualify visitors, and know exactly when to bring in a human.
Olark is easy-to-use live chat software that lets you talk to customers on your website.
Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.
Sign up and start making your customers happier today!
Use our previewer on https://olark.com to try it on your website in less than 60 seconds.
Customers & use cases
Founders & team
Ben Congleton
Founder/CEOMatt Pizzimenti
Founder/CTOCo-founder and CTO at Olark (S09). University of Michigan CSE '07. Building strong engineering teams and culture for nearly 2 decades. Mentoring middle and high school robotics teams for 12+ years.
Founded 2009 · Source
News & product activity
Sources & observations
Maturity: Operating · 4 of 6 areas documented
Source-based assessment · automated evidence rules
The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.
Company website: home Checked 2026-09-16
Trusted by 12,000+ businesses since 2009 · ★ 4.3/5 on G2 · ★ 4.5/5 on Capterra
Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
- Product overviewSource description Checked 2026-11-11
- Product visualsNot documented
- Founders & originsTeam information
- Business model & pricingPricing page detected on company website; plans not reviewed Checked 2026-11-11
- Funding & ownershipNot documented
- Dated milestonesDated source activity: 2009 Q3 (quarter only)





