Sales & marketing

Olark

Website
Founded 2009Origin source ↗Checked 2026-09-15

Overview

Built for the marketer doing five jobs at once. Easily install an Olark AI agent to answer questions, qualify visitors, and know exactly when to bring in a human.

Olark is easy-to-use live chat software that lets you talk to customers on your website.

Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.

Sign up and start making your customers happier today!

Use our previewer on https://olark.com to try it on your website in less than 60 seconds.

Company description As recorded 2026-11-08

Customers & use cases

Trusted by 12,000+ businesses since 2009 · ★ 4.3/5 on G2 · ★ 4.5/5 on Capterra

Source-reported As recorded 2026-09-16

Founders & team

Matt Pizzimenti

Founder/CTO

Co-founder and CTO at Olark (S09). University of Michigan CSE '07. Building strong engineering teams and culture for nearly 2 decades. Mentoring middle and high school robotics teams for 12+ years.

Founder profile As recorded 2026-09-15
15team members reported
Source-reported As recorded 2026-09-15

Founded 2009 · Source

News & product activity

Sources & observations

Y Combinator

Profile depthenriched profile
Website observationwebsite reachable
Last website check2026-11-11
Location · source statedSan Francisco, CA, USA; Remote
Pricing evidenceA pricing page was detected
Maturity: Operating · 4 of 6 areas documented

Source-based assessment · automated evidence rules

The company website explicitly reports customer or user adoption. This is a source-based assessment of a company claim; scale and revenue are not independently verified.

Company website: home Checked 2026-09-16

Trusted by 12,000+ businesses since 2009 · ★ 4.3/5 on G2 · ★ 4.5/5 on Capterra

Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.

Stage definitions
independent websitesource corroborationreachable websitedescriptive evidenceclassified market and modelsourced peoplesourced founding yearpricing page observed