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PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle. Their SaaS-based solution empowers over 10,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment.
Co-Founder, PagerDuty. Alex started PagerDuty in 2009 as founding CEO, leading the company through several stages of growth, including product-market fit, fundraising, and expansion of the product vision. He replaced himself in 2016 and stepped into the role of CTO (until 2020), and later, GM of Platform (until 2024). He has served on the PagerDuty board of directors since 2010.
Andreessen Horowitz · Accel · Y Combinator
Source-based assessment · automated evidence rules
The company website offers product access through a trial, free start, app download, purchase, or onboarding with existing-account login. Customer adoption is not established by this evidence.
Company website: home Checked 2026-09-16
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Maturity is an evidence-based assessment, not a success rating. It may understate the current stage where evidence is limited. Coverage records documented areas, not a complete or independently audited company history.
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