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Sourced product detail plus founders, customers, workflow, pricing, origins or business model.

Analytics

Run QA, uncover insights, coach agents, and turn every customer conversation into measurable improvement. All in one place.

Customers · Founders · Product · How it works

Founded
2023
Team
14 people
AnalyticsReference

Thematic is the customer intelligence layer for enterprise CX. We turn unstructured feedback into reporting that teams can stake decisions on and enable AI agents to scale reliably. NPS and CSAT gains of 5 to 35 points…

Founders · Product · How it works

Founded
2017
Team
20 people
AnalyticsReference

Transform your contact center with AI-powered solutions for better customer experiences.

Founders · Product · How it works

Founded
2020
Team
4 people
Analytics

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

Customers · Product · How it works

Analytics

Hamming is the security layer for voice and chat agents: testing before launch, red teaming before release, monitoring on every live call.

Customers · Founders · Product

Founded
2024
Team
8 people
AnalyticsReference

Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow…

Founders · Product · How it works

Founded
2012
Team
11 people
AnalyticsReference

There is more text generated than any one person or team can read. A single product team can not hope to sift through their thousands of feedback responses and determine the signal amongst the noise. Hyperglue enables operators…

Founders · Product · How it works

Founded
2020
Team
5 people
Analytics

Outlit monitors your customers, follows up when they stall or are ready to buy more, and alerts your team before a customer leaves.

Pricing · Product

Founded
2024
Team
3 people